Terms of Service

Please read these before contacting me for a commission, it’s assumed you agree with everything below on the moment you make the payment. If you have any question about specifics feel free to contact me at teteotolis.art@gmail.com

-PRIVATE COMMISSIONS
For private commissions (meaning that I won’t share them on social media, or page, or portfolio) there’s a 15% fee on the final price.

-The delivery is only Digital, BUT.
If you'd like a printed copy of the artwork as well, let me know,
there's an option for you to buy the printed piece via my inprnt (a giclée printing service),
The piece won't be public, and you'll be the only person with a URL able to purchase your art piece.

-Payment Method
The payment is full upfront via PayPal, so I accept PayPal or Credit Card.
The Payment info is shared via e-mail.

-Time Frame
It depends on lvl of difficulty,
For example an artwork with 10 characters will take more time than a portrait.
Most of the time, for a simple commission, it takes about 4 weeks from payment.
Usually I finish it early, specially if it’s a sketch or linework – but I’ll rarely get more than 5 weeks to finish – and I will inform you in case I need more time for any reason. )

-Process:
After the commission has been accepted and paid
a SLOT (or two) will be filled.
I’ll start on an initial preview sketch, revisions to the drawing structure can only be done at this point, so please check the sketch carefully for anything that’s not to your taste, so we can discuss how to change it.
-There are limited revisions we can do on a piece (read further)
-There are 3 drafts that are included in the price ,after that its 2-5 € per draft
After that I will continue and finish the artwork.
I will provide you with work in progress snapshots of the artwork during this time.
For the comic style
I’ll send you updates:
-When the first draft is done.
- When the definitive linework is done
- And another one when the flat colors are done.
– This is before the shading detailing,
at this point any colors can be changed if you don’t like them. Keep in mind that no color changes can be done after the piece is complete.
-Some extra updates during the rendering process
-And last the final artwork and a link to download the full-size file of the artwork

-Revisions
There are limited rounds of revisions we can do on a piece.
(Once a design draft is presented, the client has a specified number of days to provide their feedback. Once all of their comments, ideas and questions are consolidated and I'll provide a new version, that's the end of that round of revision.)
After 3 rounds of revisions, the revisions will be considered extra work and there will be additional charges.

There are 3 types of revisions:
Based on their complexity and time it would take to finalize.
Major, Medium and Minor revisions.
Major revisions are changes to the piece that will need more than 30 minutes to draw / paint or adjust,
Changes like: Full armor of a character , all the background, light direction, light scenario , time of the day, etc.
Minor revisions are changes that'll need less than 10 minutes , things like a different eye direction ,a different shirt color, etc.
Medium revisions are changes between 10 and 30 minutes
An additional revision is charged based on it's majority / complexity.

-Delivery:
Digital only! I’ll send a high-resolution JPEG or PNG copy of the file through e-mail or Drive link.
I can also send you a copy of the PSD file, ask if you are interested.
-I have an idea on how to get your commission printed via “amazon print on demand” but I haven’t test it yet…

-Ownership:
-By commissioning me you acknowledge that, as the artist, I retain full rights over the created image to alter it and/or post when and wherever I want, without need of prior notice or authorization.
-I won’t own your original characters but the illustration itself (just to make it clear)
-Commissions are for personal use.
-You’re purchasing the full non-commercial rights to this creation.

for
Commercial use work (meaning the art you are commissioning is intended to be sold for profit of any kind) The charges differ , contact me.

-Cancellation/Refunds:
I reserve the right to cancel/terminate a commission at any time I see fit, or refuse working for any person at any time.
The motives for cancellation include (but are not limited to) poor communication, inability to cooperate and inappropriate behavior.
After the payment has been made, a full refund will only be given for a good reason, a case in which the commission cannot be completed due to my fault or miscalculation, for example. Other than that, If a refund needs to happen, I will return an approximation relative to the work done for the client. (I will have to account for time spent on the commission) If work hasn’t progressed further than a sketch, I’ll only deduct a minor fee.
There are no refunds after the work has been completed.


-Communication
Please reply to any message within a 24-hour period! I’ll consider you gave up the commission if you leave a message unanswered for more than 48 hours without prior notice – likewise, in the interest of time, I’ll have to finish and send you the commission without your feedback.


-Other:
-The prices for the commissions are not based on an hourly rate, but extra revisions will account the extra time spent on them in hours spent.
-(Prices are in dollars $ and may change in time.)
-There’s stuff that I won’t draw…I’ll let you know when asked.
-If you have any questions, you can contact me at: teteotolis.art@gmail.com

-Thanks for your preference!